1. Introduction
This Privacy Policy describes how Neutron Chat API ("we", "our", or "the Service") collects, uses, and protects your information when you use our API service. We are committed to ensuring that your privacy is protected.
2. Information We Collect
2.1 Automatically Collected Information
When you use the Service, we automatically collect:
- IP Address: For security, rate limiting, and geographic analysis
- User Agent: Browser/application information for compatibility and security
- Request Timestamp: Date and time of API requests
- API Endpoint: Which endpoints you access
- Response Time: Performance metrics for service improvement
- Cache Status: Whether responses were served from cache
2.2 Information You Provide
- API Questions: The text content you send to the AI for processing
- RapidAPI Credentials: Authentication headers for service access
- Optional Parameters: Cache preferences and other request options
2.3 Data We Store
| Data Type | Purpose | Retention Period |
|---|---|---|
| API Requests | Service improvement, debugging | 90 days |
| IP Addresses | Security, rate limiting | 30 days |
| Cached Responses | Performance optimization | 1 hour |
| Error Logs | Debugging, service quality | 30 days |
3. How We Use Your Information
We use collected information for the following purposes:
- Service Delivery: Processing your API requests and returning AI-generated responses
- Performance Optimization: Caching responses to improve speed and reduce costs
- Security: Detecting and preventing abuse, fraud, and security incidents
- Rate Limiting: Enforcing usage limits based on your subscription tier
- Service Improvement: Analyzing usage patterns to enhance the Service
- Legal Compliance: Meeting legal and regulatory requirements
- Support: Responding to your inquiries and providing customer support
4. Data Sharing and Disclosure
4.1 Third-Party Services
Your data may be shared with:
- Google (Gemini AI): Your questions are sent to Google's Gemini API for processing. Review Google's Privacy Policy
- RapidAPI: Authentication and billing are handled through RapidAPI. Review RapidAPI's Privacy Policy
4.2 We Do NOT:
- Sell your personal data to third parties
- Use your data for marketing purposes without consent
- Share your data with advertisers
- Use your questions to train AI models without anonymization
4.3 Legal Requirements
We may disclose your information if required to:
- Comply with legal obligations, court orders, or government requests
- Enforce our Terms of Service
- Protect the rights, property, or safety of the Service, our users, or the public
- Detect, prevent, or address fraud, security, or technical issues
5. Your Rights (GDPR & Data Protection)
You have the following rights regarding your personal data:
- Right to Access: Request a copy of your personal data we hold
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restriction: Request limitation of data processing
- Right to Data Portability: Request transfer of your data to another service
- Right to Object: Object to certain types of data processing
- Right to Withdraw Consent: Withdraw consent for data processing at any time
To exercise these rights, contact us through RapidAPI support channels.
6. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption: HTTPS/TLS encryption for all API communications
- Access Controls: Restricted access to personal data
- Monitoring: Continuous monitoring for security threats
- Regular Audits: Periodic security assessments
- Secure Infrastructure: Industry-standard hosting and database security
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Specific retention periods are listed in Section 2.3. After the retention period:
- Data is automatically deleted from our systems
- Backups are purged according to our backup retention schedule
- Anonymized data may be retained indefinitely for statistical purposes
8. Cookies and Tracking
The API service does NOT use cookies or tracking technologies. We only collect data necessary for API functionality as described in Section 2.
9. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
10. Children's Privacy
The Service is not intended for users under 13 years of age (or 16 in the EU). We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or to exercise your data protection rights, contact us through RapidAPI's support system or the contact information provided in your RapidAPI dashboard.
13. Data Protection Officer
If required by law, our Data Protection Officer can be reached through RapidAPI support channels for privacy-related inquiries.